Support Policy

At Laksha Creations, your satisfaction is our top priority. We're here to assist you before, during, and after your purchase.

Customer Support Contact

• Email: support@lakshacreations.com

• Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

Support Channels

You can reach out to us through the following ways:

• Email Support: For product queries, order status, returns, and complaints.

• Phone/WhatsApp Support: For quick queries or urgent assistance.

• Social Media DMs: We also respond to messages on our official Instagram and Facebook pages.

Response Time

• Email Queries: Responded within 24 hours

• Phone Calls/WhatsApp: Typically replied within 1–4 hours during business hours

• Weekends/Public Holidays: Support may be delayed, but we’ll get back as soon as possible

What We Don't Support

• Fake order queries

• Harassment or abusive communication

• Support requests outside of order-related concerns (spam)

Our Commitment

• Friendly and professional communication

• Prompt resolution of issues

• Honest and transparent updates

Thank You

We value your trust in Laksha Creations and promise to always support you with a smile!